Frequently Asked Questions (FAQ)
Welcome to the Mr. Market Boy FAQ page! Below are answers to some of the most common questions our customers ask. If you still need help, feel free to contact our support team.
1. What is Mr. Market Boy?
Mr. Market Boy is your go-to online store for quality products at great prices. We offer a curated selection of trending items, everyday essentials, and unique finds across multiple categories.
2. How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options displayed during checkout.
4. How long will it take to receive my order?
Delivery times vary depending on your location and the product. Most orders are processed within 1–3 business days and shipped within 7–14 business days. You’ll receive tracking info once your order is on its way.
5. Do you offer international shipping?
Yes! We ship to many countries worldwide. Shipping costs and delivery times vary depending on your location.
6. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use this to check the delivery status at any time.
7. Can I change or cancel my order after placing it?
Orders can only be changed or canceled within 12 hours of placement. Please contact our support team as soon as possible if you need assistance.
8. What is your return policy?
We offer a 14-day return policy on most items. Products must be unused and in their original packaging. Contact us for return instructions and eligibility.
9. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We’ll make it right with a replacement or refund.
10. How can I contact customer support?
You can reach our friendly support team via email at boymrmarket@gmail.com or through our Contact Us page. We usually respond within 24 hours on business days.